Hi,
I have been having some trouble for the last couple of months with my Plex Mdia Server randomly stopping being accessible. I run PlexPy monitoring so I get notified that my server has gone down, and no matter what I try it from (including the server PC) I cant access the server at all. When I right Click the tray icon and click Exit, all the plex services apart from Plex Update Service are shutdown (not sure if that is normal behaviour). If i try to restart the Plex Media Server program, the server starts and it even starts logging but the server is still not accessible either through localhost:32400, launching through double clicking the system tray icon, trying on other devices on my local network and trying on devices on mobile/other networks. I have to shutdown windows on my PC that is running the server and restart it in order for Plex to start working properly again. This seems to happen every few days so I am not quite sure why it does this.
The error message I get is "127.0.0.1 refused to connect" when trying to access Plex through Chrome on my server PC.
Today, I got notifies at 10:58 AM that my plex media server was down from PlexPy. I checked the Plex Media Server.log file and the last entries were at 10:52 AM and they said
WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x0
DEBUG - TrayIcon::WindowProc received DisplayIcon timer message
WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x0
It stopped logging anything else after that. Unfortunately, I have since restarted my media server so the logs are no longer there so I cant attach them. I read that this error appears if you are running plex as a service as there is no tray icon but I am not running plex as a service and the tray icon is very much there. I have noticed the logging stop on those messages previously when my server has done this so I'm not sure if that error is whats causing my plex to stop working, but I also remember it stopping on other messages aswell.
I have been updating Windows 10 and Plex every time a update is available in the hopes that this issue was identified and would be fixed but I cant find anything online about this particular issue. As Plex is still technically running and not crashing when this happens, there are no crash logs either.
Does anyone have any suggestions as to whats going wrong here? This is proving to be quite annoying as I generally leave my PC running 24/7 apart from a restart on Sundays.
Thanks
Sulaiman
