Hi
I recently did a fresh install of Windows on my media PC and reinstalled Plex. When I originally did it I kept the Plex folder etc and tried to reuse the metadata that I had. This seemed to work, however when ever something was added Plex failed to download posters etc.
I tried deleting caches, this failed, and so I tried a full reinstall, and deleted all Plex related files. This failed.
Have tried finding solutions on this site, but everything it suggests seems to not work. Have played with the agents, tried changing their order, etc still nothing. Literally currently have zero posters for my movies or TV.
Have also turned of the firewall to make sure that is not playing up as well. Totally stumped.
The metadata of what the show is about etc is downloading, so the files are being matched by Plex, it is just the art side.