Hello Everyone, I was hoping someone could help me figure out whats going on with my setup. I am having trouble viewing movie files from my plex application on my xbox one. I seem to always get this error 'Error Unexpected Error: An unexpected error occurred. Please check your device is connected to your network and try again.' I have my server and xbox one connected to my switch on my LAN. All hardwired via CAT6 cable.
Hardware/Plex Details:
- Windows 2012 R2 x64: HP DL180, 144GB Ram, 18TB HD : Plex Version 0.9.16.6
- Xbox One: Plex Version 1.6.10
Troubleshooting Ive done:
- Disabled FW completely from server
- Disabled my bonded interfaces and left it to just one
- Shut down RDP
Here are some logs from my server Im seeing which I cant make sense of. Maybe someone can and help me figure this out. Thanks in advance.
{Plex Media Server log}
Jun 15, 2016 18:59:25:753 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63235] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.7&size=74400144&speed=6.4&remaining=824 (11 live) 1ms 289 bytes 206
Jun 15, 2016 18:59:26:012 [5896] ERROR - handle_stream_read error 10054 An existing connection was forcibly closed by the remote host
Jun 15, 2016 18:59:26:012 [5896] WARN - LongPoll: Got error, closing.
Jun 15, 2016 18:59:26:067 [7128] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jun 15, 2016 18:59:26:067 [7128] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Jun 15, 2016 18:59:26:067 [7128] INFO - [Plex for Xbox One] [Companion] Poll connection was released
Jun 15, 2016 18:59:26:072 [6952] DEBUG - Request: [::ffff:192.168.1.72:54555] GET /player/proxy/poll?deviceClass=pc&protocolVersion=1&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues (10 live) TLS GZIP
Jun 15, 2016 18:59:26:072 [6952] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jun 15, 2016 18:59:26:073 [6952] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Jun 15, 2016 18:59:26:073 [6952] DEBUG - Beginning read from two-way stream.
Jun 15, 2016 18:59:26:118 [7128] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jun 15, 2016 18:59:26:118 [7128] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Jun 15, 2016 18:59:26:118 [7128] INFO - [Plex for Xbox One] [Companion] Opening long poll to cartmen at https://192-168-1-30.396b674e4b6b45ffb477732bf56d098d.plex.direct:32400/
Jun 15, 2016 18:59:26:260 [6952] DEBUG - Request: [::ffff:127.0.0.1:63236] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.8&size=75658411&speed=6.4&remaining=827 (11 live)
Jun 15, 2016 18:59:26:261 [6952] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:26:261 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63236] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.8&size=75658411&speed=6.4&remaining=827 (11 live) 0ms 289 bytes 206
Jun 15, 2016 18:59:26:760 [7128] DEBUG - Request: [::ffff:127.0.0.1:63237] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.8&size=76808806&speed=6.4&remaining=827 (11 live)
Jun 15, 2016 18:59:26:841 [7128] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:26:841 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63237] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.8&size=76808806&speed=6.4&remaining=827 (11 live) 81ms 289 bytes 206
Jun 15, 2016 18:59:27:253 [6952] DEBUG - Request: [::ffff:127.0.0.1:63238] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.9&size=77901877&speed=5.5&remaining=894 (11 live)
Jun 15, 2016 18:59:27:254 [6952] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:27:254 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63238] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.9&size=77901877&speed=5.5&remaining=894 (11 live) 1ms 289 bytes 206
Jun 15, 2016 18:59:27:755 [7128] DEBUG - Request: [::ffff:127.0.0.1:63239] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.9&size=79120395&speed=6.4&remaining=896 (10 live)
Jun 15, 2016 18:59:27:756 [7128] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:27:756 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63239] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=3.9&size=79120395&speed=6.4&remaining=896 (10 live) 1ms 289 bytes 206
Jun 15, 2016 18:59:28:260 [6952] DEBUG - Request: [::ffff:127.0.0.1:63240] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.0&size=80313680&speed=5.5&remaining=895 (10 live)
Jun 15, 2016 18:59:28:261 [6952] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:28:261 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63240] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.0&size=80313680&speed=5.5&remaining=895 (10 live) 0ms 289 bytes 206
Jun 15, 2016 18:59:28:757 [7128] DEBUG - Request: [::ffff:127.0.0.1:63241] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.0&size=81482003&speed=6.4&remaining=892 (10 live)
Jun 15, 2016 18:59:28:757 [7128] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:28:757 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63241] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.0&size=81482003&speed=6.4&remaining=892 (10 live) 0ms 289 bytes 206
Jun 15, 2016 18:59:29:253 [6952] DEBUG - Request: [::ffff:127.0.0.1:63242] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.1&size=82498083&speed=5.5&remaining=891 (10 live)
Jun 15, 2016 18:59:29:254 [6952] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:29:254 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63242] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.1&size=82498083&speed=5.5&remaining=891 (10 live) 1ms 289 bytes 206
Jun 15, 2016 18:59:29:760 [7128] DEBUG - Request: [::ffff:127.0.0.1:63243] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.1&size=83749938&speed=6.4&remaining=893 (10 live)
Jun 15, 2016 18:59:29:761 [7128] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:29:761 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63243] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.1&size=83749938&speed=6.4&remaining=893 (10 live) 0ms 289 bytes 206
Jun 15, 2016 18:59:30:260 [6952] DEBUG - Request: [::ffff:127.0.0.1:63248] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.2&size=84843277&speed=5.5&remaining=893 (10 live)
Jun 15, 2016 18:59:30:261 [6952] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jun 15, 2016 18:59:30:261 [6136] DEBUG - Completed: [::ffff:127.0.0.1:63248] PUT /video/:/transcode/session/3e7be4df-d22b-4632-9f6a-991c9289a5c9/progress?progress=4.2&size=84843277&speed=5.5&remaining=893 (10 live) 0ms 289 bytes 206
{log}