I have a fairly large music library. I have them most recently in the cloud using google music. Google Music (and EVERY OTHER player) has no problem viewing the ID3 tags. It pulls the artist & song easily. Google (and others) auto downloaded art and album info, never had to touch a thing.
I decided to try Plex (because I paid for the lifetime membership) to keep every media in one outlet. Boy what a mistake. I've been trying every application from FileBot, MP3tag, Easytag, kid3, etc to get the artist information to show.
Yes, its THAT bad. Plex cannot pull artist information from a ID3 tag. I've give up. I've literally spent hours trying to fix this. It's a complete joke. I'm sorry for the negativity, but I'm extremely frustrated. Come to find out, if I did a search first, I would've saved a ton of time. This has been an ongoing issue for years and Plex just doesn't care to fix it.
IMO, don't offer a service thats 1/4th baked. If you do, mark it as BETA and warn people. In today's age, it should be simple as pointing to your music directory, picking up ID3 tags and then downloading meta data from a server. You'd think Plex would be a MASTER at this.
Sorry for my rant, I know this is a pointless post because I see a lot of other threads and not one single solution found.
I love Plex, but it's just not meant for Music.