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Subtitle not working for some Shows. Very strange

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Hi all,

I'm quite new to PLEX (switched from KODI a few days ago). Now i'm facing a very strange issue.

I have trouble with subtiles for some shows - but only for some.

E.g Private Practice (...i know...), Season 05, Subtitles are named as the mkv-file, tried with or without langaugae code (.de.srt). Not working! Shows only "none" in Episode Details.

Some other MKV-Files are working (e..g Season 06 of the same show). But another Show (e.g. Walking Dead) is not working either.

However, the strange this is: if I copy the Subtitle file which is not working to another show (which originally works), it is working well (well, wrong text to wrong voice - but from a testing perspective all good).

But: If I copy a working subtitle file (e.g. from Private Practice Season 06) to a not working Season (e.g. Season 05), it is NOT working. That means, it must be some trouble with the Video-File?? - But again, the strange this is, that is is not just one particular show, but different ones and one season is working, one is not.

I also checked the XML File of the not working epsiode: there the opensubtitle hash is given (at least not empty).

I really don't know what to do - all subtitles were working on KODI.

PMS Version: 1.03.2461 (just updated; not worked on the prevoius version either).

Thanks, Maolbo


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