I am running plex on a QNAP TVS-871 NAS. It has been working fine for about a year and a half. I was doing some cleanup on my system. There were several extra devices in the “Settings->Devices” list. I decided to delete some of the old ones. I accidentally deleted the server like is talked about on the https://support.plex.tv/hc/en-us/articles/115007577087#RemovingADevice page. I tried re-adding the server as discussed on the same web page by re-signing into my Plex account. The device wasn’t re-registered and doesn’t appear again in the devices list. As a matter of fact the “Server” menu doesn’t show up on the “Devices” page any more.
When starting Plex on my computer, I get the message “Looking for servers… Please wait while servers are discovered.” I’ve tried going through the debug items on the “Why can’t the Plex app find or connect to my Plex Media Server” web page, https://support.plex.tv/hc/en-us/articles/204604227-Why-can-t-the-Plex-app-find-or-connect-to-my-Plex-Media-Server- . I have downloaded the latest version of Plex server for thq QNAP and installed it. When I log into the Plex web app, the server menu doesn’t show up. I’m not sure how to log into the server. I must be missing something on the Forum pages. Although when I open the Plex app on my Ipad the server shows up in the “Locations” of servers list. However it says the server is “Unauthorized”.
I’m not sure of the official way to confirm that the server is running, but when I look for the process when logged into the QNAP console, it looks like it is running. When I run “ps” I get this:
[~] # ps -Alf | grep -i plex
2760 admin 940 S grep -i plex
3247 admin 62416 S ./Plex Media Server
4097 admin 52736 S N Plex Plug-in [com.plexapp.system] /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Plug-ins-313f93718/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.7.5.4035-313f93718 /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Plug-ins-313f93718/SyI”stem.bundle
4256 admin 24488 S /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Plex DLNA Server
4259 admin 15296 S /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Plex Tuner Service /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Tuner/Private /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Resources/Tuner/Shared 1.7.5.4035-313f93718 32600 /waitmutex
Here are the error messages I find in the log files:
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs] # grep -i error *
Plex DLNA Server.1.log:Jul 08, 2017 22:09:33.186 [0x7fb1007d2800] ERROR - Couldn't rename file /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-in Support/Databases/com.plexapp.dlna-new.db-shm to /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-in Support/Databases/com.plexapp.dlna.db-shm: No such file or directory
Plex DLNA Server.1.log:Jul 08, 2017 22:09:33.186 [0x7fb1007d2800] ERROR - Couldn't rename file /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-in Support/Databases/com.plexapp.dlna-new.db-wal to /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Plug-in Support/Databases/com.plexapp.dlna.db-wal: No such file or directory
Plex Media Server.1.log:Jul 08, 2017 22:09:26.989 [0x7f8d61e14800] ERROR - SQLITE3:0x10, 1, duplicate column name: grandparent_guid
Plex Media Server.1.log:Jul 08, 2017 22:09:26.989 [0x7f8d61e14800] ERROR - SQLITE3:0x10, 1, duplicate column name: originally_available_at
Plex Media Server.1.log:Jul 08, 2017 22:09:28.217 [0x7f8d54bff700] ERROR - JobManager: child process returned: 1 (Operation not permitted)
Plex Media Server.1.log:Jul 08, 2017 22:09:30.332 [0x7f8d61e14800] ERROR - Transcoder: Error cleaning old transcode sessions: boost::filesystem::directory_iterator::construct: No such file or directory: "/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache/Transcode/Sessions"
Plex Media Server.1.log:Jul 08, 2017 22:09:30.371 [0x7f8d53623700] ERROR - SQLITE3:0x10, 14, cannot open file at line 34876 of [fc49f556e4]
Plex Media Server.1.log:Jul 08, 2017 22:09:30.371 [0x7f8d53623700] ERROR - SQLITE3:0x10, 14, os_unix.c:34876: (2) open(/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache/gn_lists.gdb) - No such file or directory
Plex Media Server.1.log:Jul 08, 2017 22:09:30.844 [0x7f8d53623700] ERROR - SQLITE3:0x10, 14, cannot open file at line 34876 of [fc49f556e4]
Plex Media Server.1.log:Jul 08, 2017 22:09:30.844 [0x7f8d53623700] ERROR - SQLITE3:0x10, 14, os_unix.c:34876: (2) open(/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache/gn_lists.gdb) - No such file or directory
Plex Media Server.1.log:Jul 09, 2017 02:04:30.338 [0x7f8d4dd11700] ERROR - Uncaught exception running threadpool task: Vectors of size 0 are not allowed.
Plex Media Server.log:Jul 09, 2017 12:33:13.299 [0x7fd8cd594800] ERROR - Transcoder: Error cleaning old transcode sessions: boost::filesystem::directory_iterator::construct: No such file or directory: "/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Cache/Transcode/Sessions"
Plex Media Server.log:Jul 09, 2017 12:41:20.404 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 12:41:20.404 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 12:41:20.405 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 12:41:20.405 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 12:41:20.405 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:20.505 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:20.605 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:20.705 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:20.805 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:20.905 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:21.006 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:21.106 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:21.206 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:21.306 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.087 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 12:41:33.087 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 12:41:33.087 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 12:41:33.087 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 12:41:33.088 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.188 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.288 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.388 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.488 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.588 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:41:33.688 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.140 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 12:42:12.140 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 12:42:12.140 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 12:42:12.141 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 12:42:12.141 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.241 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.341 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.441 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.541 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.641 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.741 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.842 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:12.942 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 12:42:13.042 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.216 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 14:12:59.216 [0x7fd8bd336700] ERROR - Error broadcasting message: send_to: Network is unreachable
Plex Media Server.log:Jul 09, 2017 14:12:59.216 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 14:12:59.216 [0x7fd8bd336700] ERROR - NetworkService: Couldn't join multicast group: set_option: No such device
Plex Media Server.log:Jul 09, 2017 14:12:59.216 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.316 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.416 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.516 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.617 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.717 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:12:59.817 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:33.310 [0x7fd8bd336700] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.100.100 to 169.254.255.255: Invalid argument
Plex Media Server.log:Jul 09, 2017 14:15:33.310 [0x7fd8bd336700] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.100.100 to 169.254.255.255: Invalid argument
Plex Media Server.log:Jul 09, 2017 14:15:33.310 [0x7fd8bd336700] WARN - NetworkServiceBrowser: Error sending out discover packet from 169.254.100.100 to 239.255.255.250: Invalid argument
Plex Media Server.log:Jul 09, 2017 14:15:35.153 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.254 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.354 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.454 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.554 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.654 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.754 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.854 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:35.955 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 09, 2017 14:15:36.055 [0x7fd8bd336700] ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
Plex Media Server.log:Jul 10, 2017 02:03:13.314 [0x7fd8b8f1a700] ERROR - Uncaught exception running threadpool task: Vectors of size 0 are not allowed.
Plex Media Server.log:Jul 10, 2017 19:54:05.119 [0x7fd8b8f1a700] ERROR - Error issuing curl_easy_perform(handle): 28
[/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs] #
I have run out of ideas. Does anyone know what the issue might be?
Thanks,
Randy