Hey guys, my plex won't start all of a sudden and I'm running out of ideas.
It pops up in the tray for a few seconds, then shuts down. Dunno what's happened, it's been running for around a month, just fine until now.
I've tried:
- uninstalling plex
- removing library and installation files
checked for DLL's as mentioned by Plex support
activated crash logs as mentioned by plex support
re-installing vc redist files (just a guess)
The crash dump files mentioned above do not generate anything. But I did find a little something in the windows event viewer. See below.
Specs:
OS: Windows 10 Enterprise 64bit
CPU: Intel Core 2 Quad
RAM: 4GB (2.5GB in use at present)
HDD: 2 x 3TB
Windows Error Reporting:
Faulting application name: Plex Media Server.exe, version: 1.0.3.2461, time stamp: 0x57996ad5
Faulting module name: KERNELBASE.dll, version: 10.0.10586.494, time stamp: 0x5775e78b
Exception code: 0xc0dedead
Fault offset: 0x000bdae8
Faulting process ID: 0xf78
Faulting application start time: 0x01d1eca8c8732847
Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report ID: 8fa1c488-7864-412d-b23f-2d260a96c488
Faulting package full name:
Faulting package-relative application ID:
Windows Error Reporting:
Fault bucket 108312051840, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0Problem signature:
P1: Plex Media Server.exe
P2: 1.0.3.2461
P3: 57996ad5
P4: KERNELBASE.dll
P5: 10.0.10586.494
P6: 5775e78b
P7: c0dedead
P8: 000bdae8
P9:
P10:Attached files:
C:\Users\plex\AppData\Local\Temp\WER142A.tmp.WERInternalMetadata.xml
C:\Users\plex\AppData\Local\Temp\WER23BC.tmp.appcompat.txt
C:\ProgramData\Microsoft\Windows\WER\Temp\WER699F.tmp.dmp
C:\Users\plex\AppData\Local\Temp\WERA66B.tmp.WERDataCollectionFailure.txtThese files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Plex Media Serve_a5c3d3a8ba287365ad59747828d16269ce1ccc6_88d4661d_0487a781Analysis symbol:
Rechecking for solution: 0
Report ID: 8fa1c488-7864-412d-b23f-2d260a96c488
Report Status: 4104
Hashed bucket: ba28831a620e6ae58fbb32fed3cb660b