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Remote Access Disabled

Hi, over the past couple months I've noticed that the Remote Access for my Plex account has been disabled. I have an Airport Extreme connected to a Centurylink modem, as I use Time Machine for backups. I have the Airport set to bridge mode, as is recommended in the troubleshooting instructions, but it is not working. Up until August or so, this set up was working fine. I do not have a firewall set up, nor do I have antivirus software on my Mac. The Airport is showing a different IP address than the Centurylink modem, but the troubleshooting says that if the Airport is set to bridge mode, that it should be using the modem's IP address. I can't set the modem to bridge mode as someone else in the house uses it as their primary network.


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