I am running a dedicated network for my Plex serer with one PC running PHT and 2 PS4's running the Plex app. I have found that we often have to wait from 5 minutes to over 20 minutes for Plex to launch and connect on the PS4 console.
The app seems to time out then try again before popping up with a connection error.
Today, I changed my password to my Plex Pass account and found that the PS4 apps would not connect or time out after more than 20 minutes. We rebooted the server, logged in with the new password, claimed the server, and launched the PHT with minimal issues. The PS4 apps sat trying to connect. We closed the apps and restarted the PS4 several times over the past couple of hours with no success.
Our internet access is via satellite with a pathetic 20 - 60 Kb/s throughput. Pair this with a 1800 ms latency.
Does Plex require a fast connection? Is there any way to get rid of this infuriating slow behavior?