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At my Wits End

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I'm still trying to wrap my head around this issue, but when I connected to another users share I setup a PIN number to move back in forth between the two, but when I went to remove the pin later because I I got tired of putting the code in, my account disappeared off of my PMS. Now I have a UNCLAIMED PMS that will not allow my to claim unless I was that other user or signed in as a Guest. I'm not sure what to do to correct this problem. Any help would be appreciated.


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