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Hisense 50H8C - downloaded app, linked to account, "Not Available"

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After I bought my 50H8C in November, Hisense support told me to expect Plex to be available soon via the Opera TV store.

Yesterday, I searched for it, found it, and installed.

Installation went fine, as did linking the app to my account via 4-character confirmation code. However, after being told "You're all set!" I am given a gray screen with the Plex logo. After a minute or so, a transparent box appears with the text "Not Available". Eventually, I get a screen prompting me to reset the app and I wind up having to link the app again. Repeat ad nauseum.

Any help would be greatly appreciated.


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