Hi,
Brand new Synology, running Plex 1.3.3.3148 and DSM 6.0.2-8451 Update 6.
Cannot play file through either iOS (just sits spinning) or Web client (shows error in title of post).
File details are:
Media
Video Resolution 1080p
Duration 1:08:10
Bitrate 1762 kbps
Width 1920
Height 1072
Aspect Ratio 1.78
Container MKV
Video Frame Rate 24p
Audio Profile he-aac
Video Profile main
Part
Duration 1:08:10
File XXXX.mkv
Size 859.27 MB
Audio Profile he-aac
Container MKV
Video Profile main
Codec HEVC
Bitrate 1762 kbps
Bit Depth 8
Chroma Subsampling 4:2:0
Color Range tv
Color Space bt709
Duration 1:08:10
Frame Rate 23.976 fps
Frame Rate Mode cfr
Height 1072
Pixel Format yuv420p
Profile main
Width 1920
Codec AAC
Channels 5.1
Audio Channel Layout 5.1
Duration 1:08:10
Profile he-aac / lc
Sampling Rate 48000 Hz
Codec SRT
Format SRT
Is this to be expected? I never had the same problem on the 4 year old DS212+ I'm moving from.
I can play the file through VLC directly from the NAS on MacOS.
Let me know if there are some details missing or if anyone has any ideas I can try. Thanks!