I am just having an issue with one movie. The movie is called Akira and features both Japanese and English language, the Plex Web App and my iPhone can all play the file fine, of course, its being transcoded in those instances.
All the movies on my Shield TV are direct played with passthrough etc switched on and its works flawlessly.
The Error message I receive on the screen is this.
Playback has stopped because the connection to the server has been lost. Please ensure the server is available and retry.
General
Unique ID : 209858503496565623500350618103686675287 (0x9DE147109606DA43117A92080DC0BB57)
Complete name : /Volumes/media/Movies/Blu Rays/Akira (1988).mkv
Format : Matroska
Format version : Version 2
File size : 28.5 GiB
Duration : 2h 4mn
Overall bit rate mode : Variable
Overall bit rate : 32.8 Mbps
Movie name : Akira (1988)
Encoded date : UTC 2017-07-06 19:25:42
Writing application : MakeMKV v1.10.6 darwin(x86-release)
Writing library : libmakemkv v1.10.6 (1.3.3/1.4.4) darwin(x86-release)
Original source medium : Blu-ray
Video
ID : 1
ID in the original source medium : 4113 (0x1011)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 4mn
Bit rate mode : Variable
Bit rate : 21.3 Mbps
Maximum bit rate : 35.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.428
Stream size : 18.5 GiB (65%)
Language : English
Default : No
Forced : No
Audio #1
ID : 2
ID in the original source medium : 4352 (0x1100)
Format : TrueHD
Codec ID : A_TRUEHD
Duration : 2h 4mn
Bit rate mode : Variable
Bit rate : 2 047 Kbps
Maximum bit rate : 3 414 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 96.0 KHz
Frame rate : 2 400.000 fps (40 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 1.78 GiB (6%)
Title : Surround 5.1
Language : English
Default : Yes
Forced : No
Audio #2
ID : 3
ID in the original source medium : 4354 (0x1102)
Format : TrueHD
Codec ID : A_TRUEHD
Duration : 2h 4mn
Bit rate mode : Variable
Bit rate : 9 394 Kbps
Maximum bit rate : 12.5 Mbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 192 KHz
Frame rate : 4 800.000 fps (40 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 8.16 GiB (29%)
Title : Surround 5.1
Language : Japanese
Default : No
Forced : No
Text #1
ID : 4
ID in the original source medium : 4608 (0x1200)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1h 59mn
Bit rate : 29.0 Kbps
Count of elements : 2525
Stream size : 24.7 MiB (0%)
Language : English
Default : No
Forced : No
Text #2
ID : 6
ID in the original source medium : 4609 (0x1201)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1h 44mn
Bit rate : 557 bps
Count of elements : 48
Stream size : 428 KiB (0%)
Language : English
Default : No
Forced : No
Menu
00:00:00.000 : en:Chapter 01
00:03:03.308 : en:Chapter 02
00:06:57.667 : en:Chapter 03
00:12:10.730 : en:Chapter 04
00:16:52.886 : en:Chapter 05
00:23:44.339 : en:Chapter 06
00:32:09.510 : en:Chapter 07
00:38:13.249 : en:Chapter 08
00:45:04.702 : en:Chapter 09
00:53:15.483 : en:Chapter 10
00:57:15.849 : en:Chapter 11
01:02:31.205 : en:Chapter 12
01:08:35.402 : en:Chapter 13
01:14:29.465 : en:Chapter 14
01:21:30.468 : en:Chapter 15
01:25:56.484 : en:Chapter 16
01:36:04.508 : en:Chapter 17
01:41:53.899 : en:Chapter 18
01:49:20.679 : en:Chapter 19
01:56:05.959 : en:Chapter 20
01:58:24.013 : en:Chapter 21