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Videos with AC3 5.1 codec not working in Home Theatre

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I'm running the Plex server and Plex Home Theatre on the same box - and whenever I try and run a video that has audio that is AC3 5.1 then I'm not getting any sound.

When I run the same file on the basic windows media player the sound works, and I even installed and tested it using the Windows 8.1 player app - and the sound worked correctly.

Has anyone experienced similar issue and knows a fix?

Note - Its running the latest Plex server, and I've just recently updated from Windows 7 to Windows 10 and the same issue remains.


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