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"there was a problem playing this item"

New to Plex. Set it up on my Windows 10 PC. All seems good. I can see all my movies. But every-time I select one to play, I get "there was a problem playing this item". Happening on ALL movies/videos.
Problem exists using the PC web app - but also on the Roku stick.
Music & photos seem fine.
Frustrating to be SO close to having a great solution!!


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