Hello all, I've never had this issue before, but suddenly ( believe with the latest update) Plex stopped transcoding MKV files. Now it either gives there was an error transcoding or playing this file message. Plenty of room on the root drive for transcoding >60 Gig. But I tried pointing to a fixed temp file on the RAID which has more than 4 TB space open and that didn't help. I tried uninstalling and deleting all the old files and directories, that didn't help either. I deleted again and rolled back to Version 1.1.4.2757, again nothing. That's all I've been able to find to try.
You can see the log below, saying no video stream. But these are files that transcoded fine before and still play fine locally.
Nov 18, 2016 17:54:37.737 [6744] DEBUG - Completed: [127.0.0.1:57867] 200 GET /library/metadata/110 (14 live) GZIP 350ms 3173 bytes
Nov 18, 2016 17:54:37.737 [2720] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/library/metadata/110?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&checkFiles=1
Nov 18, 2016 17:54:37.737 [2720] DEBUG - MDE: analyzing media item 110
Nov 18, 2016 17:54:37.737 [2720] ERROR - MDE: video has no video stream
Nov 18, 2016 17:54:37.737 [2720] ERROR - Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data
Nov 18, 2016 17:54:37.752 [6744] DEBUG - Completed: [192.168.2.126:58272] 400 GET /video/:/transcode/universal/start?hasMDE=1&path=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F110&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&session=gp1abkpwnyv3a76tyfx6tuik9&offset=0&subtitles=burn©ts=1&Accept-Language=en (14 live) TLS 358ms 257 bytes
Nov 18, 2016 17:54:41.471 [6744] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Nov 18, 2016 17:54:41.471 [6744] DEBUG - Auth: authenticated user 1 as airic499
Nov 18, 2016 17:54:41.471 [6744] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Nov 18, 2016 17:54:41.471 [4352] DEBUG - Request: [192.168.2.126:58264 (Subnet)] GET /video/:/transcode/universal/stop?session=gp1abkpwnyv3a76tyfx6tuik9 (14 live) TLS GZIP Signed-in Token (airic499)
Nov 18, 2016 17:54:41.471 [4924] DEBUG - Found session GUID of gp1abkpwnyv3a76tyfx6tuik9 in session start.
Nov 18, 2016 17:54:41.471 [4924] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
Nov 18, 2016 17:54:41.471 [6744] DEBUG - Completed: [192.168.2.126:58264] 200 GET /video/:/transcode/universal/stop?session=gp1abkpwnyv3a76tyfx6tuik9 (14 live) TLS GZIP 5ms 231 bytes (pipelined: 11)
Nov 18, 2016 17:55:11.174 [5352] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Nov 18, 2016 17:55:11.174 [6744] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.