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Roku Error: Video Unavailable - We're unable to play this video, make sure the server is running....

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I am getting this error when I try to play certain files on my roku that are located on my Windows 8.1 plex server:

"Video Unavailable - We're unable to play this video, make sure the server is running and has access to this video."

Comments

  • I just updated PMS to the most recent version (1.0.0.2261) and this started happening.
  • The same files play fine on my FireTV in another room.
  • Not all files on the Roku are affected.
  • Files are easily accessible on the server.
  • I have attached logs from PMS and Roku. The file I was testing with was a Looney Tunes file. If you search for "Looney Tunes" in the PMS log it should take you to the right place.

I am assuming this is an issue with the new version of PMS. Can someone with more knowledge take a look at my logs and tell me what is going on and possibly help me resolve the issue?


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