After clicking on a movie in my library (which should result in playback or showing of the moviesheet), the metadata gets updated.
After the metadata is updated (no visible changes in the data or images) this particular item can be clicked on for a day or so, without being updated.
A day (or a few days) later it starts over again, and the metadata is updated again.
It only seems to happen with movies, not tv shows.
Depending in which player I am using, it results in a long loading time or even a time out.
- Plex Web App; it results in a long loading time (the update has to be finished and processed) but eventually the moviesheet is shown (or the movie plays).
- aTV 3 (plexconnect); this results in a time out, going back with the 'menu' button of the aTV and selecting the item again usually works as a workaround.
Issue/question:
I would really like to know why the metadata gets downloaded/refreshed everytime I click an item, because this results in a time out/server unreachable at the aTV (plexconnect).
When there is no metadata to be downloaded (so when I try again after the update), there are no issues with the aTV and it shows the moviesheet instantly. Therefor I really expect it to be the PMS who is the cause of the time out/unreachable.
Why does PMS do this? I do not need the update everytime I click an item, periodically update or automatic update upon changes would be fine for me?
And if this update is needed for PMS, is there a way around this time out?
Setup:
PMS (0.9.12.3)
Agents: The movie database (and that is the only plugin which I have checked)
Update library automatically is ticked
Partial scan is not ticked
Update library regularly is not ticked
Synology (DS213, DSM 5.2)
I know this is a slow server, but all media has been converted to mp4/m4v, so no transcoding is needed. Playback is good, so no problems with that.
Tried workarounds:
Changing the settings in the library, so not updating automatically or doing a partial scan. I have tried all combinations, not having any effect on my problem.
Changing the metadata agents, this resulted in a complete refresh of the library, but after that was finished it started over again. Also cleaned and optimized the database.
Selecting an item in my library (metadata is already there and it is correct, as are the posters)
[attachment=51096:Step 1 - selecting item.png]
The page starts loading and at the bottom you see it is updating and processing the metadata
[attachment=51097:Step 2 - metadata update.png]
After it is finished it shows the moviesheet, with (at first sight) the same metadata and posters
[attachment=51098:Step 3 - Moviesheet result (same as before the update).png]