Hello,
I've created an account on my Plex server for my son to use and given the proper security of Sync and what rating of movies and TV shows he can watch. When we sync a movie from our kids movie folder, they show as being completed and listed in the sync menu, but when he's offline they are not there. We also have a kids TV folder, and anything we sync from there show up offline.
I'm syncing to a 128GB SD card. After we have synced a movie, I see where the storage has gone down so it appears the files are there. They just don't show up in the menu. I've completely uninstalled the app, flushed cache, formatted the SD card, and everything else I can think of.
Anyone have any similar issues like this and resolve them?
Thank you