I have Plex server running on a Windows 10 desktop and at one point was able to watch a movie using the Plex app on my Apple TV but I can no longer get any movies to play.
I tried 4-5 video files (SD and HD) and you get the spinning circle for a couple of minutes and it eventually times out.
It is able to connect to the server and see the videos I have (including ones I just add), but can't play any.
I have a 2nd Apple TV and it is doing the same thing. I tried uninstalling the app and re-installing it on the Apple TV but no change. I ran an update on both Apple TVs to get to the latest version but no change. I even tried change the DNS setting to point to 8.8.8.8 like I read online but no change.
I tried connecting using my iPhone and it wouldn't play files either.
I was able to play the files from Plex on the Windows desktop that is hosting the files.
My Sony 4ktv has a Plex app on it and I was able to play files from it fine as well.
Is it an issue with the Apple Plex apps?
Is there a setting on the Plex server that would effect Apple Plex apps but not the app on the Sony TV?