Should a DS411 be able to transcode DTS to AAC? Whenever I try to play a video with DTS audio, I get the error:
Failed to start session successfully
Using my Vizio M70-C3, Direct Play works just fine with MKV files containing H.264 video and AC-3 audio.
When I have an MKV container with H.264 video and DTS audio, the audio has to be transcoded, and it always fails.
I am running Plex on the following:
- DS411
- DSM 6.0-7321 Update 6
- Plex 0.9.16.6
#1294 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - MDE: analyzing media item 285
#1295 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - MDE: A Movie (2009): Direct Play is disabled
#1296 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - MDE: A Movie (2009): media must be transcoded in order to use the dash protocol
#1297 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - MDE: A Movie (2009): no direct play video profile exists for http/mkv/h264
#1298 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - MDE: A Movie (2009): no direct play video profile exists for http/mkv/h264/dca
#1299 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - MDE: A Movie (2009): selected media 0 / 285
Then I see an error like this:
#1304 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - TranscodeJobManager: [Running] onTranscodeSessionStarted: f949dryvnxo
#1305 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - TranscodeJobManager: [Running] -> [Throttled]
#1306 Jun 04, 2016 13:53:56 [0x4aced400] DEBUG - Job running: XDG_CACHE_HOME='/volume1/Plex/Library/Application Support/Plex Media Server/Cache/' XDG_DATA_HOME='/volume1/@appstore/Plex Media Server/Resources/' '/volume1/@appstore/Plex Media Server/Resources/Plex New Transcoder' '-noaccurate_seek' '-i' '/path/to/A Movie (2009)/A Movie (2009).mkv' '-map' '0:0' '-metadata:s:0' 'language=eng' '-codec:0' 'copy' '-map' '0:1' '-metadata:s:1' 'language=eng' '-codec:1' 'aac' '-strict:1' 'experimental' '-cutoff:1' '15000' '-ar:1' '48000' '-channel_layout:1' '5.1' '-b:1' '768k' '-f' 'dash' '-use_timeline' '0' '-min_seg_duration' '5000000' '-skip_to_segment' '1' '-time_delta' '0.0625' '-avoid_negative_ts' 'disabled' '-map_metadata' '-1' '-map_chapters' '-1' '-movflags' '+faststart' 'dash' '-start_at_zero' '-copyts' '-vsync' 'cfr' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/f949dryvnxo/progress'
#1307 Jun 04, 2016 13:53:57 [0x4aced400] ERROR - Failed to start session successfully.