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Can someone help with an audio problem?

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Hi I have a school and we use flex to deliver resource content to interactive TV's in classrooms. One of the plex players has a particular problem : up to last week it played Audio and Video perfectly. Since Monday it plays video with perfect sound, but won't play any audio. When I click on the play button nothing happens. I've updated everything I can think of : youtube plays fine, google plays sound files -- just flex don't play any mp3 files.

Can anyone help?


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