I am having an issue with the music on the Samsung App, I am encountering a non-file specific freeze happening around 5-10 minutes into a playlist. I tried to do a search but didn't find anything.
This does happen every single time a playlist is played from the Samsung App, it seems time related not file related. While searching I heard the Roku version had a memory leak that was causing crashes and this sounds quite similar as the app does seem to crash out after an extended period of time following the freeze.
I also use rasplex on a second and third TV which does not reproduce the issue so it is specific to the Samsung App.
Information about my setup supplied below:
What model device do you have? (Can be found in the App under Preferences > About)
UA65JS9000 J-Series 2015 model
Which version of the App are you running? (Can be found in the App under Preferences > About)
2.006
How is your TV/BD-Player connected to your network, wired or wireless? (Can be found in the App under Preferences > About)
Gigabit LAN Wired
What platform do you use to run your Plex Media Server on? (Mac, Windows, Linux, Nas, etc)
Windows 10 64bit
Which version of the PMS software are you running?
1.2.2.2857-d34b464
Are you using a local server or are we talking remote connection?
Server is on the local subnet
What are the steps that we need to take to reproduce your problem?
Around 5 mins into the playlist the playing stops at "loading data". This is not song specific, Information about the track loads on the screen but the song does not play.
Does it happen with every file of this media type or just some?
Not file specific, happens randomly during the playlist, sometimes the song will play other times the same song will freeze.
Thanks for any help.