Just within the last week or so, Ive come into an issue where I am trying to launch the plex web app from Chrome browser on an external network from the server. I click Launch from the plex.tv site, and the Plex logo pops up in the middle of the black screen, then leaves with only a black screen. No dashboard, no searching for servers, nothing. just a black screen. Tried it on the same computer with Microsoft Edge, and works fine.
the other plex apps, such as for android or ios works fine too on the external network. I removed all of the Chrome Devices from the device list, but still has the same issue. Internal network, the web app works fine.
Web Version 2.7.10
Server Version 1.1.3.2700
cookie/internet cache problem perhaps?