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synced items not playing on windows 10

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hi there. my plex on windows 10 desktop app has been working flawlessly for months but after a recent windows 10 update to 1607, suddenly my synced items wont play. they just pause and freeze at the beginning of playback. I am on a Microsoft Surface Book with all the latest updates installed and the Plex for Windows app is up to date as well. All video content streams and plays with no issues, it is only synced content that suddenly wont play back. Hope you can help me with this issue as it is very frustrating! Many thanks


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