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"Couldn't connect to server"

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I just installed Plex Media server, running Ubuntu 16.04. I've tried connecting to the server on a local network with multiple devices (mobiles, tablet, xbox) and received the message "Couldn't connect to server". I've run through the troubleshooting on the remarkably UNhelpful Plex support page regarding server connection issues. I'm not running any proxies or VPNs currently and all devices seem to have the same subnet mask numbers. I've also tried fiddling with the server's "secure connection" settings but no dice.

Thanks in advance


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