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Remote Access saying no, but by public IP yes

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Plex Server says it can't reach the outside under Remote Access, but if I go to http://publicIP:32400/web/ and it loads up the login page.

I have the router port forwarding 32400 with the server's IP. Firewall has the 32400 port open.

Seems odd that I can reach it from the public IP address outside the network, but Plex is saying otherwise.

Any thoughts?


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