Device model - Apple iphone 6, MG3A2CL/A
iOS software version - 10.0.1
Plex app version - 4.3
Brief description of the issue or bug - When trying to sign in, getting error "There was an error while signing in. Please try again."
Steps to reproduce - I get the error immediately when hitting sign in, after entering my credentials.
Device model - Apple iPad Air 1 , MD786C/A
iOS software version - 10.0.1
Plex app version - 4.3
Brief description of the issue or bug - When trying to sign in, getting error "There was an error while signing in. Please try again."
Steps to reproduce - I get the error immediately when hitting sign in, after entering my credentials.
I have even done a password reset, and am able to log in successfully on the web. Problem exists only on iOS devices, and seems to be the same issue people were having back in 2015.
I have even changed my device name on my iOS devices, removed and readded the app on both devices, and have done a hard reset on both.
Before the sign in issue, the devices were simply unable to recognize my Plex media server remotely. So I signed out on both, and now am unable to sign back in at all. Any advice I can get would be super helpful! Thanks so much!
JasonFairtex