Hello. I apologize if this is the incorrect forum, but I did not see a dedicated Xbox One forum.
I am running the Plex app on my Xbox One, playing mkv files from a Windows 8.1 PC with Plex media server. Both the Xbox One and the PC are hardwired to the router.
When I watch a movie on my Xbox One, after about 45 minutes to an hour I start to get persistent stuttering. All of a sudden the screen will freeze for about 1-2 seconds, then the movie will play for about 3-5 seconds, then the screen will freeze again, repeat etc. Essentially rendering playback impossible.
I have tested this on half a dozen different movies and they all run into that exact issue: They play perfectly for about 45 minutes, then go into stutter mode.
Any thoughts on things to test, settings to change, etc? Is this a known issue? Can I provide further information?