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My cloudEx2 Ultra This site can’t be reached

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Having an issue when I tried to update to the latest update. version WDMyCloudMirrorGen2_plexmediaserver_1202716-837790c.bin. That file did not work so I tried to go back to the previous version and I keep getting the same thing This site can’t be reached.

Not sure what went wrong just did a simple update and now plex does not work.
Help Please


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