Not sure exactly where to put this, so I went with general. I'm running PMS on a QNAP TS-651, but was having no issues until the 1.1.3 update.
I started loosing my posters, backgrounds and thumbnails for tv and movies after the update. I restarted the services and the server (both warm and cold) and things only worsened. I tried to revert back to 1.0.3 (none PP user), but that didn't seem to help. I then used WinSCP to remote in and manually remove the QPKG and reinstall 1.1.3 fresh. No luck. Some of the posters came back (or it unmatched, they showed the "Screen Shot" from the video file, but for the most part, only metadata comes back, so I know Plex is communicating with TVDB and The Movie Database (Side note, when I go into settings both of those are "check marked", but grayed out. Never noticed this before. Is this normal?) After the reinstall and fail, I tried going back to 1.0.3 with no joy.
Now, I have used the App Center to remove it again (hoping it did a cleaner uninstall than my manual did), and installed 1.1.3 again. I'm doing just TV Shows right now, and once again, it's grabbing meta, but no posters (at all this time), thumbnails, or backgrounds.
I'm a little befuddled. Thoughts? I'd post logs, but I'm unsure how to grab them from QNAP. I poked around the folder Plex is installed in, but didn't see any logs (probably walked right over it, just not understanding the file(s) I needed to grab?) I'll keep Googleing on how to find the logs