Hello all,
Ok so I'm hoping this is me doing something stupid, but for some reason I am unable to get PMS to find certain files.
Example 1:
I have a custom category called "Documentaries". Within it are two of the David Attenborough series, and one single file in the root of the Documentaries folder itself. None of the media files in this category will display in the PMS console. I have tried a Deep Scan, tried renaming the folders they are in, no matter what I do they will not apper. Attached below is a screenshot showing the folder location and path (top left), the scan log (bottom left), the PMS (top right) and the PMS in folder view (bottom right). The PMS will find the folders in that directory, but none of the files. Any ideas why?
Example 2:
In a similar scenario, I have the default category of "TV Shows". Within it are several folders, all of which are being picked up, except for one, the "Top Gear" show. Again, if I look at folder view, I am able to see the Top Gear folder, but nothing stored within it. I can also see it being picked up in the log.
What am I doing wrong? Any help would be greatly appreciated. I'm fairly new to Plex so feel free to explain things like I'm a three year old.