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Unable to connect to server (Server offline)

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Hi, I connect to a friends media server via iPhone and Amazon Fire stick, ive had no problems for about a year. However my friend had a power cut and was on holiday for two weeks and since then ive not been able to connect at all. I keep getting that the server is offline when it isn't as he can connect, via phone and PC on Wifi and 3G. He reinstalled the App as I have done. He still has me in his setting to be shared with ive tried going to help.plex.tv/noserver from my PC but the site wont load. Open setting on my fire stick doesn't do anything and there doesn't appear to be anything I can do from my iPhone.

PLEASE HELP

Thanks in advance.


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