I've looked at quite a few other google posts on the forums and reddit and can't find something particular to my situation.
server version: 1.0.3.2461
Windows 10 64-bit
- my files are all named correctly and before step 2, everything was perfect
- I just switched to a new hard drive and redownloaded plex
- my files were not on the old drive or new drive
- after downloading plex, my tv shows all downloaded onto plex just fine, metadata downloaded for everything, episodes all named correctly, etc...
- movies is where I am having a huge problem. After downloading all my movies onto plex (into the movie library), using the default plex server agent and default set up
a. half of my movies have metadata and posters
b. the other 45% have posters, but no metadata
c. 5% have metadata, but no posters
d. I tried switching to the "the movie database" to see if that would help, saved it for my library, tried a refresh as a whole and on singular files. It was able to pull up metagata more efficiently, but consistently misses posters
e. I tried moving around the load orders for "plex movie" and "the movie database", did not help
f. I thought I found a solution in unmatching and rematching files one by one, but that only works for a few files, and I have to manually pick "the movie database". auto-pick and plex options do not work in matching.
g. so basically at the moment, movie database is getting more metadata for my movies, but is missing posters on average. plex movie is getting more posters, but missing metadata on average.
h. I moved some of my movies into my tv hard drive to see if it was the hard drives fault. Still getting the same problem, so it is not the hard drives.
Anyone have an idea on how to fix this?