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Why has my plex app stoped recognising i have paid for plex and asking me to payu agian?

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I'm really fed up, this issue has happened about 5-6 times on both my desktop and my mobile phone far to many times in 12 months. What is going on and why cant I use plex even though I have paid the one off payment. Why is it doing this every few months. I have 2 desktop computers and 1 mobile phone I even have a android device yet this issue keeps happening even though I have payed seperatly on all my devices. Why dows microsoft refuse to help and will plex help sort it out?


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