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NVidia Shield: SRT subtitles causing "burn subtitles" to activate when audio is also transcoded

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Hi all,

I'd just written a lengthy post wondering why some media was transcoding instead of direct-streaming when there seemed to be no good reason why it should - when I realized that in my Tautulli logs it noted that the subtitles were being burned (despite being .srt subs, not an image format.)

"But that can't be," I thought to myself, "because some of my media direct plays just fine, and I always have subtitles enabled!" After some more digging through logs, I realized that this is only happening on media that has EAC3 audio streams, which incurs an audio transcode (since my sound bar is connected via optical audio, which doesn't support EAC3.) When it's AC3? Plays fine. DCA? Plays fine.

This seems like a bug! Are others experiencing the same? Can we expect a fix?

Thanks much!


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