Hi Everyone,
First post here. I recently bought the MyCloud Home 8TB and this is my first time using Plex using its inbuilt server. But I have a slightly complicated setup and wondered if anyone can please help with a problem I have.
So, being in the UK, I am using NowTV (Which is part of Sky) for Broadband, the router they supply is just awful. I cannot change DNS settings for one, and the range is terrible, so I added an Airport Extreme (where I have Smart DNS) to the system which my MyCloud is plugged into. This worked fine on my home network, and I was able to watch the Plex Channels for the US, this was great until I wanted to listen to music on the Go.. I had a Port Forwarding problem which I found I had to do on my NowTV router rather than the Airport. Now thats fixed and I can access my Plex server on my phone via 3G, the Plex channels do not work anymore. My Smart DNS is on the Airport as the NowTV router has had the option change DNS that removed. I did think of trying to change the DNS on the MyCloud itself but cannot find an option to do so, I wondered if anyone else has had any similar problems and if there are any suggestions to fix it. I cannot take the NowTV router out of the equation as they have their network setup so you can only use their own equipment, does anyone know of a way to make the MyCloud work fully in this way? Would appreciate any help. Have been really impressed with Plex so far and will be adding a HD HomeRun and Plex Pass next. I just would like to try and sort this one out first.