Hi,
With the new HDR-capable release, I was very excited about the possibility of ditching my Shield TV in favor of my Xbox One X. I tried out the new Plex client and... well, something is clearly not working the way I am expecting it to.
As far as I can tell, -all- 4K HEVC videos are being transcoded (both video and audio).
As an example, consider this file which is typical of what I expect to be able to play:
Container: MKV, Bitrate 63711 kbps, Width 3840, Height 2160, Color Space bt2020nc, Frame Rate 23.976 fps
HEVC Level 5.1 Profile main 10 Ref Frames 1, Size: 58.08 GB
When I look at my log, this is what I see:
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: analyzing media item 46716
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: Direct Play is disabled
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: media must be transcoded in order to use the dash protocol
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/truehd
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/dca
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/eac3
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/eac3
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/eac3
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/eac3
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no direct play video profile exists for http/mkv/hevc/eac3
May 06, 2018 16:09:47.818 [13368] DEBUG - Sample File - video.bitrate limitation applies: 58463 > 4000
May 06, 2018 16:09:47.818 [13368] DEBUG - Sample File - audio.channels limitation applies: 8 > 6
May 06, 2018 16:09:47.818 [13368] DEBUG - Sample File - video.bitrate limitation applies: 58463 > 4000
May 06, 2018 16:09:47.818 [13368] DEBUG - MDE: SampleFile: no remuxable profile found, so video stream will be transcoded
It seems pretty clear that it thinks Direct Play is disabled, except... it isn't. On the Xbox One X, in settings, I have:
Allow Direct Play: checked
Allow Direct Stream: checked
Allow HDR: checked
Local Quality: original
What am I doing wrong? It feels like this video should not be being transcoded, but it is.