Hi,
Whenever I try to play certain media files all I get is a timeout and the error message:
"There was a problem playing this item. The video did not start playing in time."
I have traced the problem down to audio in the log file.
Getting a lot of this here:
May 08, 2018 00:47:17.630 [0x7fdef73ff700] DEBUG - We're going to try to auto-select an audio stream for account 1.
May 08, 2018 00:47:17.630 [0x7fdef73ff700] DEBUG - Selecting best audio stream for part ID 42392 (autoselect: 1 language: en)
Just before it stops.
Attached are the log file.
I had the server stoped and started before I tried to play the media file.
But I did also notice this in the logfile:
"Unable to find client profile for device; platform=webOS, platformVersion=2.2.0, device=, model=55UF840V-ZA"
I have updated the tv and the plex app on the tv to lateste version available.
Any ideas?