Have had mutiple metadata issues in the past, most due to user errors, incorrect naming, incorrect agent setup, etc.
currently i have three shows that plex refuses to load data for. all other new shows episodes load quickly and correctly. yet the same three shows just will not go through.
below are peices of the system.log file that maybe someone could assist me with (this is the same error on all three of the shows not loading data):
2018-05-06 11:49:42,260 (a84) : ERROR (networking:219) - Error opening URL 'http://127.0.0.1:32400/:/plugins/com.plexapp.agents.thetvdb/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzNgoxMTgxMDNzNApkYmlkaTAKczcKdmVyc2lvbm5zMTAKcGFyZW50R1VJRG5zOApwYXJlbnRJRHM3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZXM0Mwpjb20ucGxleGFwcC5hZ2VudHMudGhldHZkYjovLzI0ODgzNT9sYW5nPWVuczQKZ3VpZHM2CjI0ODgzNXMyCmlkcjAK'
2018-05-06 11:49:42,262 (a84) : CRITICAL (core:579) - Exception in update for com.plexapp.agents.thetvdb://248835?lang=en (most recent call last):
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-215c28d86\System.bundle\Contents\Code\agentservice.py", line 407, in update_task
self.agent_update_metadata(identifier, media_type, guid, id, lang, dbid, parentGUID, force, version, parentID, periodic)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-215c28d86\System.bundle\Contents\Code\agentservice.py", line 1236, in agent_update_metadata
kwargs=kwargs
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-215c28d86\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\messaging.py", line 86, in call_external_function
packed_result = self._core.networking.http_request(url, cacheTime=0, timeout=None, immediate=True).content
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-215c28d86\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 370, in http_request
return HTTPRequest(self._core, url, data, h, url_cache, encoding, errors, timeout, immediate, sleep, opener, follow_redirects, method)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-215c28d86\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 141, in init
self.load()
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-215c28d86\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 181, in load
f = self._opener.open(req, timeout=self._timeout)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 435, in open
response = meth(req, response)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 548, in http_response
'http', request, response, code, msg, hdrs)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 473, in error
return self._call_chain(*args)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 407, in _call_chain
result = func(*args)
File "C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py", line 556, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 500: Internal Server Error
2018-05-06 11:49:42,263 (a84) : DEBUG (runtime:1117) - Created a thread named 'notify_thread'
2018-05-06 11:49:42,263 (a84) : DEBUG (logkit:13) - Removing com.plexapp.agents.thetvdb://248835?lang=en from the update list
2018-05-06 11:49:42,263 (1e70) : INFO (logkit:16) - Bundle with guid com.plexapp.agents.thetvdb://248835?lang=en has been updated - notifying the media server
Any assistance would be greatly appriciated.