Device Model: UN55HU70000 (H Model from 2014)
App Version: 1.015
Network Type: Wireless (WLAN)
Server Platform: Windows
Server Version: 2.3.24
Streaming Type: Local
Media Type: 1080p MKV with AAC Audio
Subtitle Type: PGS
CPU: i5-2500k @ 4.0 Ghz
Passmark Score: 6472
Memory Size: 16GB
Hi everyone,
I'm having problems specifically with MKV files that use subtitles. Plex and the app work beautifully on 1080p MKV's with no subtitles. But with subtitles, it will buffer. This problem happens with both Transcoding and Direct Streaming.
I have absolutely no reason to believe that my network connection is the issue because 1080p MKV's without subtitles work just fine, thus I'm thinking it has to do with the PMS/Transcoding. I have included a chunk of the 14000 line log. Please let me know if you need more.
I'm not sure if this is the place to post this, as it might not be a problem with the Samsung App per say.