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Windows 10 app not working

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Hi everyone

This is my first post... ben looking around and cant find a simlar issue so here it goes... sorry if this has been asked before.

Basically, I have downloaded the new windows 10 plex app from the app store... i have since tried it on my laptop as well as my desktop with no luck of actually getting it to work.... most of the time when i try to play ome of the items it says that it has lost the server and when the connection does last a little longer the media i try to play throws an error along the lines of cannot find valid media file. All my other devices work wonderfully with my server... my laptop and desktop also both work perfectly well with the traditional desktop software... its just the app store app giving me this issue...

Thanks in advance for you help...


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