My family photos and videos are organized by year from 1997 to 2018. So when I click on Photos, I see each year. All years have a thumbnail photo except for 2011 to 2016, which just show a gray camera icon. I tried rescanning the Photos library, which did not help. I'm guessing there are something in these folders preventing Plex from parsing them correctly. I believe I can manually add photos to those that are missing them. Is there anything else I could try to correct this issue?
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