Hi, all, I have purchased and setup Plex for my wife and Kids to help get them through long road trips. Test playing from the local device last night, all is good. This AM, the kids were watching the movies as they sat in our driveway. After wifey pulled away, both movies stopped with "cannot view local content install a plex media server where you can keep the media". She called me, and I confirmed she was accessing the "Local Content" not the server content. I advised her to reboot, which she did, issue still persists.
This has happened to us once or twice before, but I just chalked it up to a temporary glitch. However, now they have embarked, and have no access to the movies (poor wifey). This was the only reason I pay for the plex pass app, so it's pretty frustrating. Anyone else experience this, or know of anything I can do to troubleshoot keeping in mind they do not currently have access to internet on the affected devices (OG Nexus 7, Galaxy Tab 4).